WORLD JOURNAL OF ADVANCE
HEALTHCARE RESEARCH

( An ISO 9001:2015 Certified International Journal )

An International Peer Review Journal for Medical Science and Pharma Professionals

An Official Publication of Society for Advance Healthcare Research (Reg. No. : 01/01/01/31674/16)

World Journal of Advance Healthcare Research (WJAHR) has indexed with various reputed international bodies like : Google Scholar , Index Copernicus , SOCOLAR, China , Research Bible, Fuchu, Tokyo. JAPAN , Cosmos Impact Factor , Scientific Indexing Services (SIS) , UDLedge Science Citation Index , International Impact Factor Services , International Society for Research Activity (ISRA) Journal Impact Factor (JIF) , IFSIJ Measure of Journal Quality , Scientific Journal Impact Factor (SJIF) , International Scientific Indexing, UAE (ISI) (Under Process) , International Impact Factor Services (IIFS) , Web of Science Group (Under Process) , Directory of Research Journals Indexing , Scholar Article Journal Index (SAJI) , International Scientific Indexing ( ISI ) , Academia , Scope Database , 

ISSN 2457-0400

Impact Factor  :  6.711

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  • 6th International Conference on Human and Soci

    Venue:FCT Education Resource Center, Abuja- Nigeria                                        September 22-24, 2019

  • New Issue Published

    Its Our pleasure to inform you that, WJAHR April 2024 Issue has been Published, Kindly check it on https://www.wjahr.com/home/current_issues

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    6th INTERNATIONAL CONFERENCE ON EDUCATIONAL TECHNOLOGY AND CURRICULUM STUDIES(ICETC2019) 

     

    Venue: FCT Education Resource Center, Abuja-Nigeria

    September 22-24, 2019

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    WJAHR Impact Factor has been Increased to 6.711 for Year 2024.

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    APRIL 2024 Issue has been successfully launched on APRIL 2024.

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World Journal of Advance Healthcare Research (WJAHR)Honored the authors with best paper award, monthly based on the innovation of research work. Best paper will be selected by our expert panel.

Best Article of current issue

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Indexing

Abstract

PATIENT SATISFACTION WITH SERVICES IN IBN SINA TEACHING HOSPITAL

*Mojahid K.S Alshammaa, Ikram MT Abdulrahman Algadanfary and Hameed MF Altaie

ABSTRACT

Background: Patient‘ satisfaction represents a good monitoring of the quality of health care delivery and this internationally accepted factor needs to be studied repeatedly for smooth working of the health care systems. Objectives; This study aims to identify the level of quality of health services provided by the health departments in Ibn Sina Teaching Hospital in Mosul and the extent of satisfaction of patients by revealing the dimensions and criteria used to evaluate them. Methodology; The study was a cross-sectional facility-based, the sample comprised 600 patients, and questionnaire in the form of (I agree, I do not know, I disagree) applied to 100 patients lying in the hospital and 100 patients referring to outpatients, from late 6 months of 2018 and two periods, each of 6 months (early 6 months and late 6 months) of 2019, we applied SPSS program for statistics and one way anova kruskal-willis test for analysis. Results: The results in general, showed an improvement in some services, such as the availability of medicines, laboratory and radiology services, while there was no improvement in some of them, such as drinking water. Conclusion: The doctors and nurses performed well over the three periods, while the services provided to the patients improved and other services showed no improvement.

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