WORLD JOURNAL OF ADVANCE
HEALTHCARE RESEARCH

( An ISO 9001:2015 Certified International Journal )

An International Peer Review Journal for Medical Science and Pharma Professionals

An Official Publication of Society for Advance Healthcare Research (Reg. No. : 01/01/01/31674/16)

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Indexing

  Indexing

  • Google Scholar
  • Index Copernicus
  • SOCOLAR, China
  • Research Bible, Fuchu, Tokyo. JAPAN
  • Cosmos Impact Factor
  • Scientific Indexing Services (SIS)
  • UDLedge Science Citation Index
  • International Impact Factor Services
  • International Society for Research Activity (ISRA) Journal Impact Factor (JIF)
  • IFSIJ Measure of Journal Quality
  • Scientific Journal Impact Factor (SJIF)
  • International Scientific Indexing, UAE (ISI) (Under Process)
  • International Impact Factor Services (IIFS)
  • Web of Science Group (Under Process)
  • Directory of Research Journals Indexing
  • Scholar Article Journal Index (SAJI)
  • International Scientific Indexing ( ISI )
  • Academia
  • Scope Database

Abstract

COMMUNICATION BARRIERS TO NURSE PATIENT COMMUNICATION AMONG NURSES OF SHAHID GANGALAL NATIONAL HEART CENTER KATHMANDU NEPAL

*Krishna Kumari Paudel Subedi, Rosi Shakya, Anjana Koirala and Manju Timilsina

ABSTRACT

Background: Communication is a vital element in nursing for providing high-quality health care services, leads to patient satisfaction and health. Communication is a several-dimensional, several-factorial phenomenon and a vibrant, intricate process, strongly related to the environment in which an individual understands are shared. Objectives: To identify the communication barriers between nurses and patients as perceived by the nurses. Methodology: For this study, a descriptive-Cross- sectional design was adopted. Total 140 nurses were included by using simple random sampling technique. Data was collected with self constructed and self-administered structured questionnaire. Likewise, for demographic information descriptive statistics was used. Frequencies, percentages mean and standard deviation were used to reveal extent of existing barriers of nurse patient communication as perceived by nurses. Results: Nurse related factors, patient related factor and environment related factors which included several sub factors were taken into consideration as major barriers of nurse patient communication.Among the defined factors, the most important barrier was environmental factor (Mean= 2.07 & Rank=1). Likewise, Nurserelated factors was considered as the least perceived barrier (Mean= 1.76, Rank=3) as perceived by the nurses. Conclusion: The result of this study showed that amongthe defined factors, the most important barrier was environmental factors as perceived by nurses. In terms of environmental barriers, the presence of critically ill patients in the ward, the hectic environment of the hospital, and disturbing environment are considered the main barriers. Nurse-related factors are considered as the least perceived barriers. Continuous effort to be done to mend those weak areas in order to enhance better nurse patient communication within the hospital.

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