WORLD JOURNAL OF ADVANCE
HEALTHCARE RESEARCH

( An ISO 9001:2015 Certified International Journal )

An International Peer Review Journal for Medical Science and Pharma Professionals
World Journal of Advance Healthcare Research (WJAHR) has indexed with various reputed international bodies like : Google Scholar , Index Copernicus , SOCOLAR, China , Research Bible, Fuchu, Tokyo. JAPAN , Cosmos Impact Factor , Scientific Indexing Services (SIS) , UDLedge Science Citation Index , International Impact Factor Services , International Society for Research Activity (ISRA) Journal Impact Factor (JIF) , IFSIJ Measure of Journal Quality , Scientific Journal Impact Factor (SJIF) , International Scientific Indexing, UAE (ISI) (Under Process) , International Impact Factor Services (IIFS) , Web of Science Group (Under Process) , Directory of Research Journals Indexing , Scholar Article Journal Index (SAJI) , International Scientific Indexing ( ISI ) , 

ISSN 2457-0400

Impact Factor  :  5.464

News & Updation

  • Article Invited for Publication

    Dear Researcher, Article Invited for Publication  in WJAHR coming Issue.

  • Journal web site support Internet Explorer, Google Chrome, Mozilla Firefox, Opera, Saffari for easy download of article without any trouble.

    .

  • 6th International Conference on Human and Soci

    Venue:FCT Education Resource Center, Abuja- Nigeria                                        September 22-24, 2019

  • WJAHR New Impact Factor

    Its our Pleasure to Inform you that WJAHR Impact Factor has been increased from  4.897 to 5.464 due to high quality Publication at International Level

  • .

    6th INTERNATIONAL CONFERENCE ON EDUCATIONAL TECHNOLOGY AND CURRICULUM STUDIES(ICETC2019) 

     

    Venue: FCT Education Resource Center, Abuja-Nigeria

    September 22-24, 2019

  • WJAHR: JUNE ISSUE PUBLISHED

    JUNE 2022 Issue has been successfully launched on 1 June 2022

  • New Issue Published

    Its Our pleasure to inform you that, WJAHR 1 June Issue has been Published, Kindly check it on https://www.wjahr.com/home/current_issues

Best Paper Awards

World Journal of Advance Healthcare Research (WJAHR)Honored the authors with best paper award, monthly based on the innovation of research work. Best paper will be selected by our expert panel.

Best Article of current issue

Download Article : Click here

Indexing

Abstract

PATIENTS’ SATISFACTION AND QUALITY OF SERVICES AT THE LABORATORY SERVICE CENTRE IN A TEACHING HOSPITAL, SOUTHEAST, NIGERIA

Ezeagwuna D. A., Onwurah O. W.*, Nri-Ezedi C. A., Ezeofor C. P., Elo-llo J. C., Njoku J. G., Okafor R. A., Ugboaja J. O. and Uzoewulu N. G.

ABSTRACT

Laboratory quality test result starts at the point of sample collection. The laboratory collection centre is a place for collection of blood, urine, stool, sputum and any other body fluid samples for laboratory analysis. It is the first port of call for every patient that comes in for laboratory assay in any hospital. Hence the need for quality assurance of this centre for efficient, effective and quality results for patients care. The aim of the study is to evaluate Patients` satisfaction of the services offered at the laboratory collection point of a Teaching Hospital in the southeast Nigeria. A pre-tested and semi-structured questionnaire was used to assess 1000 patients and/ or relatives that access services at the laboratory collection centre. Data was analyzed using the STATA statistical package version 13.0SE. Out of the 1000 patients interviewed, 620(62.0%) were females and 380(38.0%) were males. The mean waiting time was 22.3+8.6minutes though 55.8% of the patients waited for >15minutes while 44.2% waited within 15minutes. The overall patients’ satisfaction and quality of services were rated high.

[Full Text Article]